The Challenge
From the inception of Addit, Rentronics envisioned a business model in which customers could be serviced fully online, with no need for office visitations. To achieve this, Rentronics needed to integrate a solution that would verify the identity of their clients accurately and allow for the secure eSigning of digital contracts.
The Solution
Choosing Evrotrust was an easy decision due to its reputation and expertise in providing secure and legitimate trust services. Evrotrust's experience working with governments and financial institutions reassured Rentronics of the security and reliability of their technology. The API integration of Evrotrust's services into Addit's platform went smoothly, thanks to expert support from the Evrotrust team. The electronic identification process is straightforward, taking just two minutes for clients to scan their ID documents and take a selfie using the Evrotrust mobile app. A contract is then created that clients can sign with a single click, using qualified eSignatures that hold the same legal value as handwritten signatures.
The Results
Since integrating Evrotrust's services, Addit has seen steady growth and an increasingly streamlined digital customer journey. Customers appreciate the convenience and security of the services provided by Evrotrust. The fully digital process has not only improved operational efficiency but also enhanced customer satisfaction. As a result, Rentronics has expanded its partnership with Evrotrust to include their other brand, Furbee. The adoption of these digital services reflects a broader trend of customers becoming more comfortable with online authentication and electronic signatures.
