The Challenge

With SoftServe experiencing accelerated growth, especially in remote locations, manual, paper-based processes became increasingly inefficient. New employees from various locations needed to sign contracts and other documents, which was often delayed due to logistical challenges. Furthermore, maintaining compliance and protecting employees' personal data was critical for SoftServe's HR and finance departments. This created an urgent need for a secure and compliant digital solution that would allow employees to easily sign documents from anywhere at any time.

The Solution

SoftServe decided to partner with Evrotrust because of the qualified solutions that the company provides and that it allowed for fully remote registration and identification of users. This meant that employees no longer needed to visit the office to sign paperwork - everything could be done with just a few clicks from their smartphones.

Evrotrust's technology also ensured that the entire process could be carried out digitally. This not only safeguarded employee data but also simplified internal operations for HR and finance teams.

The Implementation

SoftServe’s HR and finance teams leveraged Evrotrust's user-friendly web portal to send, sign, and manage digital documents. With help from Evrotrust’s experts, SoftServe’s project team quickly integrated Evrotrust’s API into its internal systems. This allowed for automation of numerous HR tasks, reducing administrative burdens and improving efficiency.

The Results

The partnership with Evrotrust has led to transformative results for SoftServe:

• Increased Efficiency: Employees can now sign important documents remotely, avoiding delays and reducing the need for paper-based processes. This has saved significant time and resources.
• Enhanced Employee Experience: SoftServe’s workforce values the flexibility and ease of managing digital documents without the need to visit the office.
• Cost and Resource Savings: Digitizing processes led to a reduction in manual tasks, cutting paper waste and operational costs.
• Focused on Innovation: With less time spent on administrative tasks, HR and management teams can now concentrate on more creative, value-added projects that support SoftServe's growth and development.

About SoftServe

SoftServe is a premier IT consulting and digital services provider. They expand the horizon of new technologies to solve today's complex business challenges and achieve meaningful outcomes for their clients. The company’s mission is to enable talented people to change the world while providing the best quality services to their customers. SoftServe in Bulgaria celebrated its 10th anniversary in 2024 and grew to more than 500 associates across the whole country with office locations in 4 cities: Sofia, Plovdiv, Varna and Burgas.