How ENERGO-PRO Reduced Contract Signing Time to 1–3 days With Evrotrust
In a fast-moving B2B environment, ENERGO-PRO transformed its sales process through digitalization. By integrating with Evrotrust, the company reduced contract signing time from nearly two weeks to just days, often signing within the same day.
Products used
- Mobile eSignature, eID, OTP eSignature
Bulgaria
Enterprise
“Evrotrust became a natural extension of our sales process with SMEs. Instead of waiting for paper contracts to be printed, signed, scanned, and returned, we can now finalize deals within 1–3 days, often on the same day.
– Yasen Obretenov,
For our clients, this means speed, clarity, and convenience. For our team, it means less administrative work and more time for real consultative sales. We also highly value the remote identity verification capability, which gives us confidence and flexibility when working with clients across the country.
The Evrotrust team supported us at every stage – from process design to integration and training. This partnership helped us turn digitalization from an idea into measurable results.”
Head of SME Department
ENERGO-PRO Energy Services
Summary
- ENERGO-PRO reduced contract signing time from 12.5 to 1–3 days, often enabling same-day signing.
- The company digitalized customer identification and document signing across its B2B sales process.
- Evrotrust delivered 0 failed identifications and enabled remote identity verification for clients.
- The solution saves around 1 hour per employee per day and reduces administrative work.
- The integration was completed in about 2 weeks with active support from the Evrotrust team.
The Challenge
Sales to business clients require fast contract execution, but paper-based processes lead to delays and administrative burden. The average time to finalize a paper-based contract reached 12.5 days.
ENERGO-PRO had tested other qualified eSignature solutions before, but they lacked the added value of customer identity verification, as well as options for one-time authentication for users without an Evrotrust profile.
The Solution
ENERGO-PRO integrated Evrotrust across its entire B2B sales lifecycle, digitizing both customer identification and document signing. The integration was completed in about two weeks with active support from the Evrotrust team.
The solution includes:
- Qualified electronic signatures (QES)
- Remote identity verification
- Use of existing Evrotrust customer profiles
- One-time identification for customers without an Evrotrust profile
The Results
The results after integrating Evrotrust have been immediate and measurable:
- Reduction in signing time from 12.5 to 1–3 days
- Ability to sign contracts on the same day
- 0 failed identifications
- Around 1 hour saved per employee per day
- Smoother onboarding process, thanks to the large base of existing Evrotrust users who can reuse their profiles
- Greater readiness for sustainable customer growth, including clients with lower digital literacy
About ENERGO-PRO
ENERGO-PRO Energy Services believes that energy is more than a resource. It is a driver of growth. For nearly two decades, the company has helped Bulgarian businesses become more competitive, efficient, and confident in their operations.
As part of the international ENERGO-PRO group, the company combines strong expertise, regional presence, and modern energy solutions. Today, it is one of the leading electricity traders in Bulgaria and an active player across Central and Southeastern Europe.
What sets them apart:
• Reliable energy supply under flexible, market-based terms
• Active participation in cross-border trading, expanding opportunities for clients
• The largest balancing group in the country, ensuring predictability and cost optimization
• Flexible energy products tailored to dynamic business needs
• Close partnerships with leading industrial companies that value stability and transparency
The company does not just supply electricity. It builds long-term energy strategies for its clients.
