A practical guide for financial institutions on cutting verification costs, reducing drop-offs, and delivering instant, compliant customer access across products and markets.
Traditional KYC is holding financial institutions back
Regulatory expectations are rising and customer patience is shrinking. Yet, most financial institutions still rely on one-time, siloed identity verification. Each new product, each new market, and each account update triggers the same manual process from scratch. The result: higher operational costs, slower onboarding, and frustrated customers who abandon the journey before it ends.
This report examines why fragmented KYC models are no longer sustainable and how a reusable identity framework solves the problem at its root, allowing a single, verified identity to be trusted across the entire financial ecosystem.
What’s in the report
The report is structured for compliance, digital, and operations teams. Inside, you will find:
- How fragmented KYC processes drive up costs and erode customer trust
- Practical steps to implement reusable identity in retail, corporate, and digital banking;
- The regulatory landscape: eIDAS 2.0, AMLR, and the role of the European Digital Identity Wallet;
- Proven results: up to 50% faster onboarding and 80% lower verification costs from real-world implementations;
- How leading financial institutions are building long-term customer trust through continuous identity verification.
The business case for reusable identity
Reusable digital identity is not only a compliance upgrade, but a strategic advantage. Financial institutions that move early benefit from streamlined onboarding, lower vendor complexity, and frictionless cross-border services.
As eIDAS 2.0 requirements take effect and the EUDI Wallet becomes mainstream, institutions built on a reusable identity architecture will be positioned to grow faster and at lower cost.
Key outcomes for early adopters include:
- Significantly lower verification costs per customer
- Reduced drop-off rates with instant, one-tap customer authentication
- Cross-border service expansion without duplicating compliance workflows
- A single, integrated identity layer replacing multiple fragmented vendors
Download the report
Reusable identity is redefining how banks verify, onboard, and authenticate customers. This report provides the practical roadmap your institution needs, grounded in regulatory developments, real-world results, and actionable implementation guidance.
Download the report, share it with your compliance, digital, and operations teams, and start building an identity infrastructure that scales with your business.
