NOA Kosovo has joined forces with Evrotrust and IT Vision to offer its clients and colleagues a fully digital, secure, and efficient way of verifying identity and signing documents – from anywhere, at any time.
Through this strategic partnership, NOA becomes one of the first financial institutions in Kosovo to adopt qualified electronic signatures and remote identification, enabling a faster and more transparent customer experience. These services are integrated via the Evrotrust Corporate Portal, brought exclusively to Kosovo by IT Vision.
The implementation includes:
- Remote onboarding of new clients with legally recognized identity verification.
- Digital contract signing with end clients.
- Fully remote document management for internal processes.
“With this solution, our clients no longer need to visit the branch to complete processes. Everything can be done from their phone – safely and in minutes,” said Albana Pelinku – CEO of NOA Kosovo. “The partnership with Evrotrust and IT Vision is more than a tech upgrade, it’s a long-term investment in customer experience, trust, and operational excellence.”
To ensure a smooth integration, NOA’s team has already completed dedicated training, delivered by IT Vision, on how to use the Evrotrust Corporate Portal effectively. The team is now equipped to roll out digital services confidently, combining ease of use with full compliance under the EU’s eIDAS regulation and Kosovo’s legal framework for trusted services.
“The collaboration with NOA is a strong signal that Kosovo’s financial sector is ready for secure, digital-first solutions,” added Jon Jetullahu, CEO of IT Vision. “We’re proud to support this journey and enable NOA to serve clients more efficiently and remotely.”
With this partnership, NOA Kosovo is not only improving speed and security — it’s reshaping how finance is delivered in the digital age.
About NOA Kosovo
NOA is a financial institution with over 25 years of experience in the Albanian market, which has now expanded its activity to Kosovo. With a clear focus on improving the lives of individuals and developing the local economy, NOA offers credit products for business, agriculture and family, as well as financial services for partnerships aimed at increasing sales.
With an easy application process and fast service, NOA is committed to always being close to its clients by offering solutions tailored to their needs. Every individual who has an idea or a goal, at NOA finds real support to realize it.
NOA is focused on simplifying the application process for the client, always putting his well-being at the center and offering completely transparent services at every step.
About IT Vision
IT Vision is a Kosovo-based technology and consulting firm driving digital transformation and institutional development. In addition to trusted digital services, it offers software development, engineering, IT infrastructure, and database management. With a growing footprint in the Western Balkans, IT Vision serves consultancy, project management, strategic support and technical assistance to governments, public institutions, donor-funded projects, international organizations, development agencies, financial entities and private businesses with tailor-made solutions that combine technical excellence and strategic insight. As the exclusive partner of Evrotrust for Kosovo and Montenegro, IT Vision is at the forefront of introducing legally recognized electronic identification, qualified electronic signatures, and secure authentication services that comply with eIDAS and national regulatory frameworks.
