Insurers face fraud at every stage of the policy lifecycle: fake or stolen identities at onboarding, false claimants at payout, and account takeovers in between. At the same time, manual processes (branch visits, couriered contracts, scattered PDFs and emails) slow down sales and make compliance harder to prove.
Evrotrust closes these gaps with fraud prevention built into every step: verified identity via a notified eID scheme, legally valid eSignatures, and structured evidence for every interaction.
Faster, compliant policy and claim experiences
Onboard and convert faster
Verify new customers remotely and move them from quote to signed policy without branch visits or manual checks.
Policyholder onboarding: confirm that the applicant is real, present, and matches their ID document
KYC and AML checks: support due diligence for products that require stronger identity assurance
How Evrotrust fits into your workflow
1. Trigger
Insurer calls the relevant Evrotrust process: verify identity, sign a document, or apply a seal.
2. Complete
Customer or system completes the flow via app, web, embedded screen, or API, in minutes.
3. Confirm
Insurer receives the result and supporting evidence, then continues the journey.
4. Protect
For sensitive actions, an extra identity check adds a layer of security before anything goes through.
Compliance, results, and fit, all in one platform
Built on eIDAS, recognized across the EU
Evrotrust is a Qualified Trust Service Provider (QTSP) and a notified eID scheme under eIDAS, meeting EBA identity verification criteria and GDPR data protection requirements automatically. Evrotrust assumes the legal liability for each identification.
Benefits that deliver results
Insurers benefit from faster sales, lower fraud risk, stronger compliance evidence, and reduced operational costs. Customers enjoy fully remote journeys, a mobile-first experience, and faster processing from application to signed policy.
Designed to fit your model
Whether you offer personal insurance (life, health, auto, property, travel), commercial and SME insurance, broker-assisted journeys, or operate across multiple markets, Evrotrust adapts through API, SDK (web flow, mobile app), or portal integration.
Our solutions for insurance
eID: verify policyholders remotely
Confirm a policyholder’s identity in minutes, using ID document scanning, biometric verification, and a liveness check. As a notified eID scheme under eIDAS, results are recognized across the EU and meet EBA guidelines automatically. Verified customers get a reusable digital identity for faster future interactions.
Match the signature to the document with AES or QES. QES gives policy contracts full legal standing across the EU, equal to a handwritten signature. AES covers renewals, amendments, and routine documents with strong identity assurance. Every signature comes with a clear audit trail.
For high-volume internal or system-generated documents, Corporate Sign applies QES and qualified eSeals automatically through API integration, with certificates managed centrally. No manual signing – documents are ready for delivery or archiving the moment they’re issued.
Join a community of 200+ clients around the globe, serving 2,500,000+ users from 61 nationalities.
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verified users across the Evrotrust ecosystem
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qualified eSignatures processed through our platform
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average completion rate across identity and signing flows
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faster than traditional verification and onboarding processes
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minutes
to create a reusable, verified digital identity
Success that speaks for itself
“Digitalization has had an extremely positive impact on all of our projects, both in terms of increasing speed and improving quality. In a significant portion of our processes, we have managed to reduce the use of paper, which in turn has accelerated our interactions with customers. Today, we have processes where more than 95% of customer communication is conducted entirely electronically, even in workflows involving over 100,000 customer interactions per year.”
Milen Ivanov
Chief Project Officer Allianz Bulgaria
“Evrotrust enabled us to refine our early vision for transformation and turn it into a comprehensive digital model. Today, our customers can open pension accounts, transfer funds, or retire by signing documents remotely in just a few minutes.”
Kiril Georgiev
Chief Executive Officer PIC Doverie
FAQ
How does Evrotrust automate identity verification for insurance onboarding?
How does Evrotrust support claims processing and payouts?
How does Evrotrust handle electronic signatures for policy documents?
How does Evrotrust support commercial and SME insurance lines?
How does Evrotrust protect high-risk policy actions, like beneficiary or payout changes?
What are the advantages of using Evrotrust for insurance providers?
Does Evrotrust integrate with our existing policy administration and claims systems?
How does Evrotrust automate identity verification for insurance onboarding?
Evrotrust eID checks the applicant’s ID document, runs facial verification, and performs a liveness check from a smartphone. The applicant is confirmed as real and matching their documents in a couple of minutes, no branch visit or manual review needed.
How does Evrotrust support claims processing and payouts?
Evrotrust verifies the claimant, beneficiary, or authorized representative before a claim is processed. For sensitive payouts like life insurance disbursements, this confirms the right person receives the funds and reduces fraudulent claims.
How does Evrotrust handle electronic signatures for policy documents?
Evrotrust supports AES and QES. AES covers renewals, amendments, and routine documents with strong identity assurance. QES is used for policy contracts and high-value transactions, with the same legal weight as a handwritten signature across the EU.
How does Evrotrust support commercial and SME insurance lines?
Business customers verify authorized representatives and sign documents the same way individual policyholders do. For high volumes of commercial policies or claims documents, Corporate Sign applies QES and qualified electronic seals automatically through API integration.
How does Evrotrust protect high-risk policy actions, like beneficiary or payout changes?
These are treated as high-risk actions, and Evrotrust can require an extra identity verification step before the change goes through, preventing account takeover and unauthorized changes to beneficiaries or payout details.
What are the advantages of using Evrotrust for insurance providers?
One platform for identity verification and signing, backed by eIDAS and recognized across the EU. Insurers get faster sales, lower fraud risk, and compliance evidence, while policyholders get a remote, mobile-first experience with a reusable digital identity.
Does Evrotrust integrate with our existing policy administration and claims systems?
Yes, through API, SDK, web flow, mobile app, or a no-code web portal, so identity verification and signing fit into existing systems without a full replacement.
Looking for the best trust services to digitize your business?
Evrotrust’s reliable, well-rounded toolkit will meet all digitization needs your company faces.
