Secure player verification for iGaming, backed by eIDAS-compliant digital identity
Use Evrotrust to support player onboarding, age verification, KYC checks, withdrawal protection, account recovery, electronic signing, and audit-ready evidence in regulated iGaming journeys.
From player onboarding to high-risk account actions
iGaming journeys do not stop after registration. Operators also need to verify age, protect withdrawals, secure account recovery, support responsible gaming workflows, and keep reliable evidence for compliance reviews.
Evrotrust helps digitize these trust moments with eIDAS-notified eID and qualified trust services.
Trusted identity verification for iGaming operators
Fast player onboarding at scale
Verify players remotely, confirm age, and support KYC checks without slow manual reviews or unnecessary friction.
Lower fraud risk across the player journey
Protect high-risk actions such as account recovery, payout method changes, withdrawals, and re-verification with stronger identity checks.
Compliance evidence built into every critical action
Create audit-ready records for identity verification, age confirmation, consent, signing, and responsible gaming workflows without slowing down legitimate players.
Compliance, results, and fit, all in one platform
Built on eIDAS for EU-wide trust
Evrotrust is a qualified trust service provider and a notified eID scheme under eIDAS, helping iGaming operators verify players, meet KYC requirements, and keep audit-ready evidence.
Benefits that deliver results
iGaming operators can onboard players faster, reduce identity fraud risk, and cut manual reviews. Players get a remote, mobile-first experience across registration, age verification, withdrawals, and other sensitive journeys.
Designed to fit your model
Whether you operate an online casino, sportsbook, real-money gaming platform, iGaming aggregator, or multi-market gambling business, Evrotrust adapts through API, SDK, or no-code portal integration.
Use cases
Player registration and onboarding
Verify new players remotely, confirm their identity and age, and reduce fake accounts and manual reviews from the start.
Age verification
Confirm players meet the required legal age and prevent underage access without adding friction for legitimate users.
KYC and AML onboarding
Support KYC and onboarding checks with trusted identity data, document verification, biometric checks, and clear evidence.
Duplicate account and bonus abuse prevention
Reduce multi-accounting and bonus abuse by linking each player account to a verified real-world identity.
Withdrawal and payout protection
Add identity verification before high-risk withdrawals, payout method changes, or suspicious payout requests to protect payouts from fraud.
Account recovery and profile changes
Protect sensitive actions like password resets, account recovery, contact updates, and payment detail changes with step-up identity verification.
Responsible gaming workflows
Support self-exclusion, limit changes, account restrictions, reactivation requests, and player declarations with verified identity, clear consent, and reliable evidence.
Player declarations and document signing
Allow players, partners, and internal teams to sign declarations, confirmations, agreements, and dispute documents digitally, without paperwork or manual back-and-forth.
Evrotrust iGaming ROI Calculator
Our solutions for iGaming
eID: verify players remotely
Confirm a player’s identity and age remotely using ID document scanning, biometric verification, and liveness detection. As a notified eID scheme under eIDAS, Evrotrust helps operators support trusted digital onboarding, KYC checks, account recovery, and high-risk re-verification.
Use electronic signatures for player declarations, responsible gaming confirmations, dispute documents, affiliate agreements, partner contracts, and internal compliance approvals. For higher-assurance workflows, qualified electronic signatures provide strong legal value and a clear audit trail.
For high-volume internal, compliance, or system-generated documents, Corporate Sign applies qualified signatures and qualified eSeals automatically through API integration, with certificates managed centrally. Documents can be signed, sealed, delivered, or archived without manual processing.
See how organizations in regulated industries use Evrotrust to verify users, protect sensitive actions, and digitize compliance-heavy customer journeys.
Financial services
Public services
Telecom
Education
Financial services
“Evrotrust is the first company of its kind in Europe that offers remote and qualified e-identification along with the full package of information services – e-signature, e-delivery, e-timestamps, e-authorization and validation.
The partnership between Evrotrust and Mastercard is proof of the unlimited scale that Bulgarian companies can reach.”
Vanya Manova Mastercard Country Manager for Bulgaria, Republic of North Macedonia, Albania and Kosovo at Mastercard
Evrotrust’s innovative solutions help DSK Bank to provide more sophisticated and modern digital services to our clients. Thanks to our partnership we create added value for our clients, saving their time and efforts. With the digital certificates of Evrotrust our clients can use a wide range of services that do not require personal visits in our offices – applying, receiving and using consumer loans, signing an additional agreement on an already granted loan, remote solutions for operations that require a handwritten signature, etc. This allows us to improve constantly our services and to automate some processes in the bank.
Vasil Dimitrov Head of Implementation of initiatives and projects at DSK Bank
Public services
Burgas Municipality offers a lot of electronic services that are available not only with standard e-signatures and Universal Electronic Signature (UES) of the National Revenue Agency, but also through Evrotrust’ s e-identification.
Our statistics show that in 2019 e-services have increased by 15% compared to 2018, and by the end of 2020 we expect an increase of 40% compared to 2019. It is very useful to have alternatives for access to e-services in COVID-19 pandemic. It is also a convenience for consumers. Using Evrotrust does not require a visit to an office to issue a certificate in difference with other certification service providers. So, the use of Evrotrust’ s e-services is the most modern and appropriate solution.
Engineer Atanas Sirekov Head of Information Services and Technology at Burgas Municipality
We become the first Bulgarian pension company that enables people to choose and change their pension fund through smartphones thanks to Evrotrust. Thousands of people benefited.
Andrey Shotov CEO at PAD Budeshte
The digitalisation of services is inevitable and it is crucial for us to have a reliable partner in this process. It is very important for our company to provide an online opportunity for all insured persons to become our clients without going through clumsy and costly offline procedures. In addition it is very important for all our clients to have constant access to the information about their account and to be able to benefit from the services we provide in the portal Moeto Doverie. It is easy with an e-signature. The partnership with Evrotrust is of inestimable value for the successful implementation of this project. I am pleased to note that the result of our joint work consists of all the characteristics we are looking for – fast, convenient, user-friendly and complying with all modern requirements for personal data protection.
Daniela Petkova Chairman of the Management Board at PAC Doverie
Telecom
As a successful and reliable business partner in Bulgaria, Telenor has always strived to meet the needs and expectations of its clients. So, we are upgrading constantly and adding value to our services by providing innovative solutions.
In partnership with Evrotrust, we have been able to provide a digital application that brings comfort, security and freedom of action to our clients. E-signing of documents is extremely important for them as the need for flexibility and speed in daily life are growing. In addition, it is another way to support our long-term strategy for environmental sustainability.
Vladimir Hristov Head of Business sales and marketing at Telenor Bulgaria
We are glad that Evrotrust is our partner in providing “One Click” A1 electronic signature. The application allows A1 clients to view and sign documents through smartphone easily, conveniently and independently of their location. The service is innovative and allows us to sign easily and quickly contracts through a qualified electronic signature (QES) without visiting our store. It is completely safe and free through smartphone or tablet.
Services like “One Click” A1 electronic signature help our clients be responsible to the natural environment, but also for greater safety in COVID-19 pandemic. It is important to us that together with Evrotrust, we provide our customers with the opportunity to prove quickly, easily and securely their identity in banks, telecom operators and government institutions.
Valentin Stoev Senior Project Manager at А1
Education
Using Evrotrust’s services University of National and World Economy (UNWE) conducted entrance exams, as well as implemented an online new students enrollment system. Evrotrust helps us in the processes of identification and authentication of the candidates and of the new students. We tried a lot of opportunities for facial and ID card recognition that worked very well. The system worked smoothly and Evrotrust’s employees supported us when it was necessary. All financial issues were settled quickly and correctly, so we would continue the cooperation with Evrotrust.
Prof. Sc.D. (Econ) Valentin Kisimov Director of the Center for Computer Innovative Systems at UNWE
Choose the most suitable implementation method for your business
API
Seamlessly integrate the Evrotrust mobile app with your product.
How can iGaming operators prevent underage gambling?
What is KYC in online gambling?
What is AML in online gambling?
How can iGaming platforms reduce duplicate accounts and bonus abuse?
How can operators protect withdrawals from fraud?
How can iGaming operators prevent account takeover?
What is responsible gaming compliance?
Why do iGaming platforms need audit-ready evidence?
How do online casinos verify player identity?
Online casinos verify player identity by checking whether the person registering is real, present, and matches the identity document they provide.
This usually involves verifying an official identity document, checking the player’s personal data, and confirming that the person completing the process is physically present through biometric verification or liveness detection. Once the verification is completed, the operator can approve the player, request additional checks, or restrict access based on its internal rules.
What is identity verification in iGaming?
Identity verification in iGaming is the process of confirming that a player is who they claim to be before they access regulated gambling services, make withdrawals, or perform sensitive account actions.
It helps operators reduce fake accounts, underage access, duplicate registrations, account takeover, and payout fraud.
Why is age verification important in iGaming?
Age verification helps prevent minors from accessing gambling products.
Operators need to confirm that players meet the legal age requirement before they can register, deposit, play, or withdraw funds. A strong age verification process also helps operators show regulators that they have taken reasonable steps to prevent underage access.
How can iGaming operators prevent underage gambling?
iGaming operators can prevent underage gambling by verifying a player’s identity and date of birth before allowing access to age-restricted services.
This can be done through identity document checks, trusted identity data, biometric verification, and liveness detection. The goal is to confirm that the player is both a real person and above the required age threshold.
What is KYC in online gambling?
KYC in online gambling means verifying a player’s identity and collecting trusted identity data before allowing access to regulated services.
For iGaming operators, KYC supports player onboarding, age verification, fraud prevention, AML-related checks, responsible gaming workflows, and compliance reviews.
What is AML in online gambling?
AML, or anti-money laundering, refers to the checks and controls operators use to reduce the risk of gambling platforms being used for money laundering, fraud, or other financial crime.
In online gambling, AML processes can include customer due diligence, identity verification, risk checks, transaction reviews, enhanced due diligence, and evidence collection depending on the operator’s regulatory obligations.
How can iGaming platforms reduce duplicate accounts and bonus abuse?
iGaming platforms can reduce duplicate accounts and bonus abuse by linking each player profile to a verified real-world identity.
This makes it harder for the same person to create multiple accounts using different personal details or documents, helping operators reduce multi-accounting, repeated registrations, and promotion abuse.
How can operators protect withdrawals from fraud?
Operators can protect withdrawals by adding identity verification before sensitive payout events.
This helps confirm that the person requesting a payout is the verified account holder, especially for large withdrawals, payout method changes, suspicious activity, or high-risk accounts.
How can iGaming operators prevent account takeover?
Operators can reduce account takeover risk by adding stronger identity checks when a player tries to recover access, change login details, update payment information, or request a sensitive transaction.
This helps confirm that the person behind the action is the verified account holder, not someone who has gained unauthorized access to the account.
What is responsible gaming compliance?
Responsible gaming compliance refers to the policies and controls that help protect players from gambling-related harm.
This can include age checks, self-exclusion, deposit limits, cooling-off periods, account restrictions, player declarations, and clear records of player requests or confirmations. Operators need reliable evidence that these actions were requested, confirmed, and processed correctly.
Why do iGaming platforms need audit-ready evidence?
iGaming platforms need audit-ready evidence to prove that key compliance and risk checks were completed.
This can include evidence of identity verification, age confirmation, player consent, signed documents, document delivery, responsible gaming actions, account changes, and withdrawal approvals. Strong evidence helps with internal reviews, regulator requests, fraud investigations, and player disputes.
Looking for the best trust services to digitize your business?
Evrotrust’s reliable, well-rounded toolkit will meet all digitization needs your company faces.
