Choosing an identity verification provider for SIM and eSIM activation?
Use our checklist to see what to require to prevent identity fraud and SIM-swap attacks without adding unnecessary steps, redirects or another app to the customer journey.
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Evaluate providers against your actual requirements
Align internal teams
Bring product, fraud, identity, technology, compliance and procurement requirements into one discussion.
Prepare better vendor questions
Move beyond standard product presentations and ask questions based on your actual activation journey.
Compare providers consistently
Evaluate every shortlisted provider against the same customer experience, fraud and integration requirements.
Identify hidden gaps earlier
Surface limitations in fallback handling, high-risk subscriber actions, market coverage and pricing before implementation.
Prepare your RFP
Use the checklist as a starting point for internal requirements or a formal procurement process.
Reduce implementation risk
Identify integration, fallback, performance and operational requirements before committing to a provider.
Download checklist
The fraud risk behind telecom journeys
Identity fraud, SIM-swap attacks and account takeover continue to create significant financial and operational risk for telcos.
$
0
B
estimated global telecom fraud losses in 2025
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%
Increase in reported unauthorised SIM-swap cases
0
%
оf recorded account-takeover cases involved the telecom sector
0
%
оf recorded account-takeover cases involved mobile phone accounts
Success stories
See how large operators use Evrotrust to digitize eSIM onboarding, contracting, and customer interactions at scale.
As a successful and reliable business partner in Bulgaria, Telenor has always strived to meet the needs and expectations of its clients. So, we are upgrading constantly and adding value to our services by providing innovative solutions. In partnership with Evrotrust, we have been able to provide a digital application that brings comfort, security and freedom of action to our clients. E-signing of documents is extremely important for them as the need for flexibility and speed in daily life are growing. In addition, it is another way to support our long-term strategy for environmental sustainability.
Vladimir Hristov
Head of Business sales and marketing at Telenor Bulgaria
We are glad that Evrotrust is our partner in providing “One Click” A1 electronic signature. The application allows A1 clients to view and sign documents through smartphone easily, conveniently and independently of their location. The service is innovative and allows us to sign easily and quickly contracts through a qualified electronic signature (QES) without visiting our store. It is completely safe and free through smartphone or tablet. Services like “One Click” A1 electronic signature help our clients be responsible to the natural environment, but also for greater safety in COVID-19 pandemic. It is important to us that together with Evrotrust, we provide our customers with the opportunity to prove quickly, easily and securely their identity in banks, telecom operators and government institutions.
Valentin Stoev
Senior Project Manager at А1
FAQs
- What is included in the checklist?
- Who is the checklist for?
- Is the checklist only for new SIM and eSIM activation?
- Is the checklist specific to Evrotrust?
- How should I use the checklist?
What is included in the checklist?
The checklist covers the main areas telco teams should review when evaluating identity verification providers, including fraud controls, customer experience, integration, performance, market coverage, and pricing.
Who is the checklist for?
It is designed for telco teams involved in digital onboarding, fraud prevention, identity, product, technology, compliance, or procurement.
Is the checklist only for new SIM and eSIM activation?
No. It also covers higher-risk subscriber journeys such as SIM replacement, eSIM transfer, account recovery, and number portability.
Is the checklist specific to Evrotrust?
No. It is designed to help you evaluate identity verification providers more broadly and can be used during internal planning, vendor discussions, or an RFP process.
How should I use the checklist?
Use it before provider discussions to align internal requirements, compare vendors, and identify gaps before you build your shortlist.
Ready to evaluate your options?
Talk to our team about your SIM and eSIM requirements and see how Evrotrust fits into your activation journey.
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