Balance UX and KYC with eIDAS electronic identification (eID)
Our electronic identification (eID) is a qualified trust service designed to help businesses efficiently identify new customers for full KYC and AML compliance. Build a fluid remote onboarding process with our fully customizable integrations for web and mobile. With eID you receive validated personal data on new customers signed with QES, on demand in under 2 minutes.
To validate identities with the highest level of assurance, Evrotrust eID combines ID document verification with AI-powered face recognition and liveness checks. The data is further validated by our trained experts and securely delivered to you.
Why your business needs eID
Cuts costs by digitizing workflows
Electronic identification speeds up operations, frees up staff bandwidth, and improves business efficiency.
ID documents are cross-referenced for authenticity against official registries.
All identifications are expertly supervised by Evrotrust to prevent identity fraud.
Flexible eID solution options & integration methods tailored to your business.
The legal liability for customer identification is on us, with transactions insured up to €2 million.
Using eID for customer identification is recommended by the European Banking Authority.
Once verified, users can access additional services in seconds with reusable digital identities.
Always-on service: onboard and attend to clients even outside of business hours.
Unprecedented speed – much faster compared to manual ID document analysis.
How our eID service works
Remotely identifying users for KYC with Evrotrust is truly next level: it’s simple, quick, and it allows you to shift the legal liability for the identification to us.
AI-assisted ID document check
We use your ID’s NFC chip or advanced OCR to extract all relevant data attributes in seconds. Verification against primary data sources and official registries is performed where available. Our expert team also manually supervises each identification.
1
Liveness check
The user goes through a fully automated liveness check to confirm the person in front of the camera matches the one in the document and is truly there.
2
Contact details verification
Contact details are gathered and confirmed via OTP using only up-to-date information.
3
Digital identity creation
A reusable digital identity with a free qualified certificate for QES is created for the customer. Now, they can approve any identification requests from you with a single click, without going through this entire process again.
4
Identity attestation
You will receive an identity attestation of the data attributes needed for KYC when you send an identification request and the user approves it.
5
Your one-stop solution for identity attestation
By the numbers: electronic identification in action
0
mins
to identify new customers
0
%
annual growth rate after integrating eID
0
K+
verified identities per month
0
x
cheaper customer acquisition costs
Integration options perfectly tailored to your business
API
Seamlessly integrate the Evrotrust mobile app with your product.
Ident Lite is a simplified alternative to our flagship eID solution. It prioritizes speed and user experience and is a convenient optionif your business doesn’t need reusable digital identities but wants to benefit from the high identification accuracy of our industry-leading technology:
ID document verification
Face recognition through a liveness check
Verification that the document matches the person in front of the camera
Where available, cross-referencing with local registries for authenticity
Nevertheless, Ident Lite does not come with qualified eSignatures or OTP signing. This means users need to go through the full identification process at each request.
Suggested use:
Restoring lost or forgotten credentials of existing customers;
Confirming transactions that don’t require QES;
Onboarding new clients where AML compliance is not necessary.
Success that speaks for itself
“With the help of Evrotrust’s solutions, we managed to bring down the time for onboarding our clients to only 10 minutes.“
Ivan Cerovski
Executive Director and Board Member, Bulgarian Development Bank.
“Adopting a fully digital process, UBB recorded a growth rate of over 20% on an annual basis in customers using UBB Mobile.”
Tatyana Ivanova
Executive Director “Digitalization, Data and Operations” of UBB, innovation leader of KBC Group in Bulgaria
“Since integrating Evrotrust’s solutions, we’ve enjoyed faster, smoother processes in both customer service and HR, with less clutter and paper waste.”
Deliana Dimitrova
HR and MarketingManager, Porsche Finance Group Bulgaria
“By digitalizing the onboarding process with Evrotrust, we developed a quick, reliable method for remotely identifying new customers and offering more banking products online.”
International Asset Bank
representative
“The total amount of time needed to onboard a client, from the initial request, the registration process and signing a contract for a banking service, has now dropped to about 20-25 minutes.”
Investbank
representative
“The electronic identification process is straightforward, taking just two minutes for clients to scan their ID documents and take a selfie using the Evrotrust mobile app.”
Ani Bachvarova
Co-Founder & CFO at Rentronics
FAQ
What is the meaning of electronic identification?
How does electronic identification work?
What are the main benefits of eIdentification?
Does eIdentification use facial recognition?
Is eIdentification safe?
What is an eIdentity?
What is the meaning of electronic identification?
This term refers to the process of verifying a person’s identity using electronic means. It is the digital substitute for in-person identity verification (e.g. showing one’s ID card or passport to an authorized party).
How does electronic identification work?
Electronic identification typically involves processing a scanned copy of an ID document. Moreover, it includes a biometric data scan and/or a liveness check. It could also mean asking for the user’s secret PIN to confirm their identity.
The exact steps and their order depend on where the user is attempting to verify themselves and for what purpose. For instance, one may use a password or biometric data (face scan, fingerprint scan) to open a mobile banking app.
However, more complex operations usually require a more detailed process. For example, to receive a qualified certificate for eSigning , the user needs to scan a valid ID or passport. They also go through a liveness check and create a secret password.
Evrotrust further verifies this information, comparing the document’s validity against the relevant government registry. Our process involves both AI and manual verification steps to ensure the utmost security and accuracy.
Once the user has passed the initial verification and receives a QES certificate, they can identify themselves with their password whenever they need to sign a document electronically.
What are the main benefits of eIdentification?
Electronic identification substantially cuts down the time and cost necessary to verify and onboard customers. It expands the range of online services businesses can offer to end users by enabling accurate automated remote identification.
In particular, eIdentification is advantageous in the following ways:
Faster, more cost-effective alternative to attended remote verification (that requires staff);
Built-in AML and legal compliance;
Quick and secure customer onboarding to promote business growth;
Validity across the entire EU and some non-EU countries – expand into new markets and look for clients even abroad;
Futureproofing your business and streamlining your workflows by going digital;
No liability for your business or organization in case of a misidentification.
These are just a few of the ways in which eIdentification can improve your services.
Does eIdentification use facial recognition?
Depending on where the user is trying to identify themselves, the process may or may not involve facial recognition. For instance, at the initial registration for a qualified electronic signature certificate, facial recognition is part of the liveness check. As such, it helps us prevent identity fraud at sign-up.
Nevertheless, subsequent use of the Evrotrust app often works without further facial recognition to improve user experience.
Sometimes, we may ask for another liveness check with facial recognition for added security.
Is eIdentification safe?
Yes, eIdentification, when performed by a qualified trust services provider, is safe. Qualified trust service providers such as Evrotrust employ a robust level of security measures to protect the personal data of our users.
As for reliability, the combination of secure programming, machine learning, and manual verificationensures Evrotrust delivers safe and trustworthy eIdentification solutions.
What is an eIdentity?
In electronic identification, eID (eIdentity) refers to a solution containing an entity’s set of personal data that can be used to confirm their identity online.
The European Commission has asked each EU country to release its own national eID scheme that is compatible with those of other member states. Thus, the user’s eID will have EU-wide validity.
Evrotrust is a recognized eID scheme under the eIDAS regulation.