Electronic delivery

Q: What is eDelivery?

Electronic delivery means the secure sending of documents electronically with proof of receipt. It includes advanced verification of the identities of the sender and the recipient and is eTimestamped to ensure both parties officially confirm the exchange. Electronic document delivery works the same way as certified mail. In the latter method, the addressee has to sign that they have received a paper document, officially confirming receipt. With eDelivery, you can achieve the same level of legal validity using digital documents.

Handing over of electronic documents and other digital content and proving in an unambiguous way the identity of the sender and the receiver, the accuracy of the date and time for sending and receipt, as well as the content integrity, is the only legally recognised digital way for the registered mail service throughout Europe.

Evrotrust can help

Immediate and secure

Handover invoices, receipts, statements, due payments, contracts to your customers directly to their mobile phone. Be sure that message is received by identified addressee.

Get proof for delivery

Right after sending, receive immediate receipts holding the proof to who, when and what was securely delivered. Reduces risk.

Reduce cost and delays

By using our solution you avoid the logistical costs of delivering printed documents and transmission failures. eDelivery is instantaneous, no waste of time, no double sending.

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Business email address*

First name*

Last name*

Company name*

Industry*

Estimated service volume*

Phone number

Country*

Message*

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Few steps for secure eDelivery

Identity verification

We proof and verify the identity of the person to who electronic message will be delivered. It takes 2 mins and is completed via mobile phone.

Prepare and send documents

Generate, prepare and send document to your customers using e-Delivery service.

Immediate delivery

Documents are received by the intended receiver completely securely via mobile app. Documents can be viewed and are accessible in any time.

Legal certainty

You receive back receipts generate to proof the legal certainty on what, when, by who is sent and to who is delivered.

Avoid mistakes and delays

Use e-Delivery at the moment of the event and deliver securely message wight away to your customers.

Addressing your challenges

See why 300 blue chip organizations and over a million active users in the mobile application rely on Evrotrust:

Financial services
Public services
Telecom
Education

Financial services

“Evrotrust is the first company of its kind in Europe that offers remote and qualified e-identification along with the full package of information services – e-signature, e-delivery, e-timestamps, e-authorization and validation.
The partnership between Evrotrust and Mastercard is proof of the unlimited scale that Bulgarian companies can reach.”
Vanya Manova
Mastercard Country Manager for Bulgaria, Republic of North Macedonia, Albania and Kosovo at Mastercard

Evrotrust’s innovative solutions help DSK Bank to provide more sophisticated and modern digital services to our clients. Thanks to our partnership we create added value for our clients, saving their time and efforts. With the digital certificates of Evrotrust our clients can use a wide range of services that do not require personal visits in our offices – applying, receiving and using consumer loans, signing an additional agreement on an already granted loan, remote solutions for operations that require a handwritten signature, etc. This allows us to improve constantly our services and to automate some processes in the bank.
Vasil Dimitrov
Head of Implementation of initiatives and projects at DSK Bank

Public services

Burgas Municipality offers a lot of electronic services that are available not only with standard e-signatures and Universal Electronic Signature (UES) of the National Revenue Agency, but also through Evrotrust’ s e-identification. Our statistics show that in 2019 e-services have increased by 15% compared to 2018, and by the end of 2020 we expect an increase of 40% compared to 2019. It is very useful to have alternatives for access to e-services in COVID-19 pandemic. It is also a convenience for consumers. Using Evrotrust does not require a visit to an office to issue a certificate in difference with other certification service providers. So, the use of Evrotrust’ s e-services is the most modern and appropriate solution.
Engineer Atanas Sirekov
Head of Information Services and Technology at Burgas Municipality

We become the first Bulgarian pension company that enables people to choose and change their pension fund through smartphones thanks to Evrotrust. Thousands of people benefited.
Andrey Shotov
CEO at PAD Budeshte

The digitalisation of services is inevitable and it is crucial for us to have a reliable partner in this process. It is very important for our company to provide an online opportunity for all insured persons to become our clients without going through clumsy and costly offline procedures. In addition it is very important for all our clients to have constant access to the information about their account and to be able to benefit from the services we provide in the portal Moeto Doverie. It is easy with an e-signature. The partnership with Evrotrust is of inestimable value for the successful implementation of this project. I am pleased to note that the result of our joint work consists of all the characteristics we are looking for – fast, convenient, user-friendly and complying with all modern requirements for personal data protection.
Daniela Petkova
Chairman of the Management Board at PAC Doverie

Telecom

As a successful and reliable business partner in Bulgaria, Telenor has always strived to meet the needs and expectations of its clients. So, we are upgrading constantly and adding value to our services by providing innovative solutions. In partnership with Evrotrust, we have been able to provide a digital application that brings comfort, security and freedom of action to our clients. E-signing of documents is extremely important for them as the need for flexibility and speed in daily life are growing. In addition, it is another way to support our long-term strategy for environmental sustainability.
Vladimir Hristov
Head of Business sales and marketing at Telenor Bulgaria

We are glad that Evrotrust is our partner in providing “One Click” A1 electronic signature. The application allows A1 clients to view and sign documents through smartphone easily, conveniently and independently of their location. The service is innovative and allows us to sign easily and quickly contracts through a qualified electronic signature (QES) without visiting our store. It is completely safe and free through smartphone or tablet. Services like “One Click” A1 electronic signature help our clients be responsible to the natural environment, but also for greater safety in COVID-19 pandemic. It is important to us that together with Evrotrust, we provide our customers with the opportunity to prove quickly, easily and securely their identity in banks, telecom operators and government institutions.
Valentin Stoev
Senior Project Manager at А1

Education

Using Evrotrust’s services University of National and World Economy (UNWE) conducted entrance exams, as well as implemented an online new students enrollment system. Evrotrust helps us in the processes of identification and authentication of the candidates and of the new students. We tried a lot of opportunities for facial and ID card recognition that worked very well. The system worked smoothly and Evrotrust’s employees supported us when it was necessary. All financial issues were settled quickly and correctly, so we would continue the cooperation with Evrotrust.
Prof. Sc.D. (Econ) Valentin Kisimov
Director of the Center for Computer Innovative Systems at UNWE

FAQ

What is eDelivery?
What is electronic document distribution?
What types of documents can be delivered electronically?
When does a business need document eDelivery?
What are the advantages of eDelivery?

What is eDelivery?

Electronic delivery means the secure sending of documents electronically with proof of receipt. It includes advanced verification of the identities of the sender and the recipient and is eTimestamped to ensure both parties officially confirm the exchange.

Electronic document delivery works the same way as certified mail. In the latter method, the addressee has to sign that they have received a paper document, officially confirming receipt.

With eDelivery, you can achieve the same level of legal validity using digital documents.

What is electronic document distribution?

This term refers to sending documents electronically to one or more recipients. It is a parent term, with eDelivery being an example of it without completely overlapping with the category.

In other words, electronic document distribution is a broader concept. It can, for instance, refer to a company’s policy regarding document sharing. In that case, it indicates the company prefers a digital document management system and does not handle paper copies.

What types of documents can be delivered electronically?

You can deliver virtually any kind of document where you need legal certainty of the receipt. Most often, such documents include contracts, agreements, official notices, reports, and other business documents.

When does a business need document eDelivery?

Anytime you need to send a document with proof of yours and the addressee’s identity, time of receipt, and validity of the contents inside, it’s best to use eDelivery. That is the only legally recognized alternative to the certified mailing of paper documents.

For example, a court summons is an official, time-sensitive document. Ignoring it results in fines or other legal penalties. For this reason, any court trying to digitize its operations would need to use eDelivery to have official confirmation the summons reached the intended addressee.

On the contrary, sending documents as email attachments is not legally binding. Email has far less security and may be modified, filtered, misdelivered, and so on. Moreover, there is a risk of entering an incorrect email address, or one no longer in use.

Electronic delivery is the sole digital substitute for registered or certified mail legally recognized in Europe.

What are the advantages of eDelivery?

The core benefits of the electronic delivery service include:

Verification of the identity of the recipient;
Your documents are timestamped and protected against alteration, ensuring they won’t be tampered with;
You receive a legally valid confirmation of receipt;
The process is fast, secure, and easy.

In other words, eDelivery is a much safer and cost-effective method of sending contracts, invoices, due payments, and more.

Trust services that promote growth and ensure compliance

We give you the confidence to verify clients from any country or compliance environment. Waiting for regulators to point out your non-compliance is not a good strategy. Easily onboard users while adhering to all legal regulations with Evroturst. This way, you can keep both the regulators and the users happy..

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Make sure your files always reach the right person

Send documents online as if they’re registered mail with Evrotrust’s eDelivery solution.

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