Accelerate digital growth
Make your digital acquisition channels your top performers. Your clients expect a fast, frictionless onboarding, and you need to balance that with security and compliance requirements. Build an automated end-to-end digital onboarding journey with Evrotrust and future-proof your business operations for KYC with our eIDAS trust services.

Level up your onboarding experience with Evrotrust
With CX top of mind
Remote onboarding is the new standard and your customers demand it. Offer speed and simplicity by automating the process with an AI-powered ID document and face verification. Finalize the onboarding in one seamless session with QES contract signing for EU AML compliance.
Protect your onboarding against fraud
Shift the legal liability for correctly identifying your customers to Evrotrust. Protect your reputation with a qualified trust service solution used by hundreds of institutions internationally. We bear the legal liability for user identification with insurance of up to USD 2 million.
The ultimate cross-border compliance
Move away from the complexity of integrating different locally sanctioned IDV services. With Evrotrust you can rely on one solution to onboard users anywhere in the EU and remain AML and KYC compliant. We support 127+ document types.
Customer acquisition with Evrotrust
We have packaged electronic identification and qualified electronic signing (QES) into an easy-to-integrate identity suite. We verify your client remotely by a combination of ID document validation, face recognition and liveness check. Through API, you get verified identity data fast, create a profile, collect only the information you need, and get the contract documents signed remotely.

Success stories
See why 300 blue chip organizations and over a million active users in the mobile application rely on Evrotrust:
- Financial services
- Public services
- Telecom
- Education
Financial services
Public services
Telecom
Education
FAQ
- What is customer onboarding?
- What steps does remote customer onboarding include?
- What is the goal of remote customer onboarding?
- What are the benefits of automated customer onboarding?
- What integration options does Evrotrust offer for customer onboarding?
- How does onboarding with Evrotrust prevent identity fraud?
What is customer onboarding?
Customer onboarding refers to the process of confirming client acquisition. It means registering new customers in your business or organization.
In-person onboarding typically involves staff manually verifying the customer’s identity and having them sign a contract or agreement by hand.
On the other hand, remote onboarding is a time- and cost-saving alternative that allows you to register clients entirely online.
What steps does remote customer onboarding include?
Remote onboarding with Evrotrust consists of the following steps:
- The customer agrees to begin the onboarding and consents to provide the necessary personal information.
- They scan a valid identification document or use the NFC chip, if available, to provide this data.
- Next, they go through a facial recognition and liveness check. This helps us confirm if the user matches the person in the provided proof of ID and whether they are in a condition permitting them to offer their informed consent.
- When all of the information checks out, the customer can sign the registration agreement using the Evrotrust qualified electronic signature solution.
This process only takes a few minutes and saves prospective clients the need to physically appear in one of your offices to sign up for your services.
What is the goal of remote customer onboarding?
Remote onboarding helps businesses grow by cutting the time and resources needed to acquire new clients. It substantially improves user experience and gives clients access to more services on the go.
Permitting customers to use your services online is a strong selling point to use in your growth strategy. Moreover, you gain access to a wider pool of potential clients. That’s because Evrotrust’s solutions arevalid in the entire European Union and several non-EU countries. Thus, you can easily cater to customers abroad.
What are the benefits of automated customer onboarding?
By integrating the Evrotrust automated remote onboarding solution, you can:
- Reduce the business costs of your onboarding strategy;
- Penetrate new markets and target clients in other countries;
- Enjoy built-in AML compliance and a thorough KYC process;
- Shift the legal liability for customer identification;
- Further digitalize your operations and create new USPs for your services;
- Improve customer retention rates through better UX and wider access to services.
Thus, our remote acquisition solution can significantly improve the customer onboarding processes of your company.
What integration options does Evrotrust offer for customer onboarding?
You have several options of how to implement our remote client onboarding service.
First, you can use our mobile SDK solution to offer a customer onboarding experience for smartphones and tablets. You can also use our web SDK app for a white-label option that runs in browsers without the need for a mobile application.
This way, you can provide your customers with a smooth omnichannel experience to fit their needs and preferences.
How does onboarding with Evrotrust prevent identity fraud?
As an eID scheme recognized under eIDAS, Evrotrust takes on the legal liability for accurately verifying the identity of your customers. We cross-check the validity of their ID documents against authoritative local registries and conduct thorough AML and CFT checks.
Moreover, we use both AI-powered solutions and manual procedures in the identity verification step to ensure the client is exactly who they say they are.
As a result, the multi-faceted verification process we provide considerably lowers the risk of wrongful identification.
Ready to improve your onboarding process?
Welcome more customers digitally with Evrotrust’s identity suite for a superior user experience.
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